Getting Help
Email it-support@nber.org to create a general support ticket, or data@nber.org to reach our data specialists. IT staff contact information is located at the bottom of this page.
1050 Resources
AV Instructions for Conference Rooms
Email Accounts
Hardware & Software
JSTOR Access
Network Access
Printing
Scanning to Email
Staff Computing
Quick Start
Change Your Password
Change Your Auto-Reply Message
Commonly Used Applications
Staff Email Tips
Staff Time Off Calendar
Computing Resources
XM Expense Management
Email Accounts
Google Workspace
Remote Desktop from PCs
Remote Desktop from Macs
VPN
Zoom
Security
Bitwarden for Password Management
Data Security
Duo for Two Factor Authentication (2FA)
XM Fax
XM SendSecure
Research Computing
Introduction to the Research Computing Unix Cluster
Introduction to the NBER Aging Cluster
Running Software on the Aging Servers
VPN
Secure Shell (ssh)
X-Windows
Connecting to a Server via Remote Desktop
Large Data Users
Stata Installation & License Update Instructions
Python
Rstudio
Information Technology Staff
| Name | @nber.org | Ext | Phone | Specialization |
|---|---|---|---|---|
| Erin Richardson | evrichardson | x364 | 617-588-0364 | Director, Information Technology |
| Mohan Ramanujan | mohan | x367 | 617-588-0367 | Research computing, data support, email |
| Alex Aminoff | aminoff | x353 | 617-588-0353 | Research computing, admin systems |
| Debby Nicholson | burke | x326 | 617-588-0326 | Website, computer software |
| Romel Ramnarain | ramnarain | x358 | 617-588-0358 | Computer software & hardware |
| Ken Sun | ksun | x349 | 617-588-0349 | Admin systems, computer software |
| Carla Tokman | ctokman | x331 | 617-588-0331 | Stata, data support, research computing |
| Chris Vecchio | vecchioc | x340 | 617-588-0340 | Research computing |
| Wayne Gray | wgray | x310 | 617-588-0310 | Admin systems, computer software |
For support, please email it-support@nber.org.