Administrative Burden and Procedural Denials: Experimental Evidence from SNAP

For helpful comments and suggestions, we thank Jacob Goldin, Daphne Skandalis, and seminar participants at George Washington University, University of Chicago-Booth, Central Bank of Ireland, University of Maryland, University of Virginia, Brown University, DePaul University, the Wharton School of the University of Pennsylvania, Manhattan College, University of Chicago-Harris, and NBER-TAPES, NTA, APPAM, and AEA conferences. Felix Aidala provided excellent research assistance. This research would not have been possible without support from the LA DPSS team, from eligibility workers and supervisors to those who led and coordinated the changes required for the pilot, including Michelle Sepulveda, Elizabeth Morris, Maria Montoya and Rosa Serna, La Shonda Diggs, Nicole Williams, Diego Echeverri, and Maria Sanchez. The findings reported herein were performed with the permission of CDSS. The opinions and conclusions expressed herein are solely those of the authors do not necessarily reflect the views of the Federal Reserve Bank of New York or the Federal Reserve System and should not be considered as representing the policy of the collaborating agency or of any agency of the California government. This RCT was registered in the American Economic Association Registry for randomized control trials under trial number AEARCTR-0009728. The views expressed herein are those of the authors and do not necessarily reflect the views of the National Bureau of Economic Research.

• randomized controlled trials registry entry